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Pantai Indah Kapuk Hospital respects the privacy of website users and is committed to taking it seriously. This Privacy Policy was created to help Users find out how Pantai Indah Kapuk Hospital collects, uses, shares and protects information while respecting User Rights in using our website www.pikhospital.com.
Any personal information provided by the User must always comply with the terms and conditions of the Privacy Policy.

INFORMATION PROVIDED IN THIS PRIVACY POLICY

This privacy policy governs the use and protection of information provided by users when using services on the website provided by Pantai Indah Kapuk Hospital.
By using the RSPIK website the User has read, understood, acknowledged, accepted and agreed to all information, terms and conditions for the User as set out in this Privacy Policy.
If we ask Users to provide information when using website services, then this information will only be used according to the provisions of this Privacy Policy.

GENERAL REQUIREMENTS

  • Website is a collection of site pages that contain certain information and can be accessed easily by Users anytime, anywhere through internet facilities.
  • Internet connection is required to use the service. All costs incurred for connecting the user's electronic device to the internet network are the responsibility of the user.
  • The website functions as a means to obtain information about the facilities we provide, ongoing promotional programs, registration of specialist doctors, health education, patient impressions while receiving services at the hospital, information on seminars and information on service quality.
  • We reserve the right to change, delete, reduce, add and or update features or facilities on our website at any time. Users who access our website on an ongoing basis are considered as agreeing to changes, deletions, reductions, additions and/or updates to features or facilities of our website.

USER PROVIDED INFORMATION

Pantai Indah Kapuk Hospital obtains various types of information when users use our services when users send emails or contact us through "Contact Us" on the website or users register through an application that is connected through our website.

We also receive information regarding Personal Data that must be filled in by Users when registering for Services "Register" "Log In" "Agreement", "Teleconsultation", This information includes:

  • Patient Agreement Service
    • Full name
    • Date of birth
    • Gender
    • Mobile phone number
    • E-mail
    • KTP/Passport
    • Insurance/Company Card (for Insurance/Company guarantee patients)
  • Teleconsulting Services
    • Full name
    • Date of birth
    • Gender
    • Whatsapp number
    • E-mail
    • KTP/Passport
    • Insurance/Company Card (for Insurance/Company guarantee patients)

AUTOMATICALLY COLLECTED INFORMATION

Pantai Indah Kapuk Hospital will collect user information automatically regarding the number of visits and visitor activities with the aim of increasing user comfort.

The Pantai Indah Kapuk Hospital server automatically also records and collects Log File information when Users use the website, including but not limited to: Internet Protocol (IP) addresses, location data, browser type, browser language, referring pages and URLs, number of clicks, name domain, telephone number, up to 1 or more cookies that can uniquely identify a user's browser.

Such information can show the user's habits, desires, favorite searches or any other information related to the user.

The user guarantees that the information provided is accurate and correct. If there is an indication that the information provided is incorrect, Pantai Indah Kapuk Hospital is not responsible for any consequences that may occur in connection with the provision and use of this information.

If the User sends Personally Identifiable Information to Pantai Indah Kapuk Hospital, then we use that information according to the User's request related to the Pantai Indah Kapuk Hospital Website Service.

Pantai Indah Kapuk Hospital will use the User's information to contact the User and remind them about Doctor's appointments made through the website linked to the application. After the User provides Data Information, Pantai Indah Kapuk Hospital will send a notification of the appointment details according to the date selected through the user's application.

In addition, User information will be used and disclosed if necessary for medical review, legal services, or other interests.

Pantai Indah Kapuk Hospital guarantees that the data and information provided by the User are confidential and will not be disseminated.

Pantai Indah Kapuk Hospital can provide Personal Data Information or non-personal identification information to the headand third party service providers for as long as is reasonably necessary. The user is deemed to have agreed and allowed third parties to know and use the data.

These third parties include User Insurance Companies or companies that provide payment guarantees for users.

Pantai Indah Kapuk Hospital respects the privacy and security of User data. For this reason, all data provided by users is only used in a reasonable manner and cannot be used by irresponsible parties. However, Pantai Indah Kapuk Hospital cannot fully guarantee that any information that the User sends is still possible to be hijacked by other parties. For this reason, in using Website Services, Users do so at their own will and at the risk of being the User's own responsibility.

We advise Users not to use unprotected or unsecured networks.

Any changes, deletions or additions to the provisions of this Privacy Policy are the rights of Pantai Indah Kapuk Hospital. Users are advised to periodically check the Privacy Policy page to find out about these changes.

Users are required to read the terms and conditions of this service. This Privacy Policy is governed by the laws of the Republic of Indonesia and Users are required to comply with all applicable regulations in Indonesia.

If the User has questions regarding this Privacy Policy, User Rights, or other matters related to the use of the Website, please send an email to pr@pikhospital.co.id.